![I Believe… [Too Much Absence]](https://images.squarespace-cdn.com/content/v1/579fa3912994ca0eff850271/1730684696431-9LG56F84KEH4VEPSQ13U/IMG_2287+2.JPG)
Training People to Expect Reward for Outrage
Sometime in corporate culture overseeing the idea of customer service, it was decided that the customer is always right and that very powerful framework has slowly infected all aspects of our culture.
...that some absence makes the heart grow fonder; too much absence makes the heart forget.
Sometime in corporate culture overseeing the idea of customer service, it was decided that the customer is always right and that very powerful framework has slowly infected all aspects of our culture.